Range-wide / brand

What products are in the My Perfect / Perfect Cosmetics range?

The range includes My Perfect Eyes, Facial, Foundation, Serum, Day Cream, Night Cream, Wash and Sheet Mask. Together they cover quick-result under-eye smoothing, facial treatments, complexion coverage, cleansing, hydration and daily skincare support.

Which My Perfect product is right for me?

Choose based on your main concern. My Perfect Eyes is for a temporary smoother-looking under-eye area, Facial is a weekly treatment, Foundation is complexion coverage, Serum and creams support daily hydration, Wash cleanses, and Sheet Mask gives a hydration boost.

What order do I apply My Perfect products in?

Start with My Perfect Wash, then apply My Perfect Serum, followed by Day Cream in the morning or Night Cream in the evening. Use My Perfect Eyes after skincare has absorbed and before oil-free makeup. My Perfect Facial and Sheet Mask are treatment steps used as needed.

Can I use the products together as a routine?

Yes, the products can be used as a routine when applied in the right order. Cleanse first, layer lighter skincare before richer creams, allow products to absorb, and apply My Perfect Eyes carefully to clean, dry under-eye skin when using it.

Where can I buy genuine Perfect Cosmetics products?

Genuine products are available through The Perfect Cosmetics Company website and selected authorised retail partners. Buying from recognised channels helps protect you from expired, tampered or counterfeit products and ensures you receive the correct product information and support.

How do I know I'm buying the real product and not a counterfeit?

Buy from the official website or an authorised retailer, check that packaging and branding look consistent, and avoid listings with unusually low prices or unclear sellers. If you are unsure, contact customer care with the seller details before purchasing.

Is there a money-back guarantee?

The Perfect Cosmetics Company offers a 30-day money-back guarantee on eligible purchases made through approved channels. Check the current returns policy for conditions, timeframes and instructions, as eligibility can depend on where and how the product was purchased.

Are the products cruelty-free and vegan?

The range is cruelty-free. Vegan suitability can vary by product and formula, so check the product page or packaging for the most current ingredient information. If you have a strict vegan requirement, contact customer care before purchasing.

My Perfect Eyes

Does My Perfect Eyes actually work / how does it work?

My Perfect Eyes is designed to give a temporary smoother, tighter-looking finish around the under-eye area. As it dries, it forms a fine film on the skin surface, helping reduce the visible appearance of puffiness and fine lines for several hours.

Best non-surgical alternative to eye-bag surgery?

My Perfect Eyes can be a non-invasive cosmetic option for people wanting a temporary smoother-looking under-eye area without needles or downtime. It is not a medical procedure or permanent alternative to surgery, but it can help create a visible short-term cosmetic effect.

How does it compare to eye cream / filler / Botox?

My Perfect Eyes works differently from skincare, filler or Botox. It provides a temporary surface-tightening cosmetic effect as it dries. Eye creams support ongoing skincare, while injectables and medical treatments work through different mechanisms and should be discussed with a qualified professional.

Why does it go white, and how do I apply it correctly?

A white cast usually means too much product was applied, the skin was not fully clean and dry, or it interacted with oil-based skincare or makeup. Use a very small amount, smooth it on once, keep still while it dries and avoid oil-based products over it.

Does it work on dark circles, bags and puffiness?

My Perfect Eyes is designed to temporarily improve the visible appearance of under-eye puffiness, bags and fine lines. It may also help the area look brighter by smoothing the surface, but dark circles can have several causes and individual results vary.

My Perfect Facial

What does it do / how does the 3-stage system work?

My Perfect Facial is a three-stage at-home treatment designed to exfoliate, treat and hydrate the skin. The routine helps remove dull surface cells, support a smoother-looking complexion and leave skin feeling refreshed and more refined after use.

How often should I use it?

Use My Perfect Facial according to the instructions on the product and your skin's tolerance. Many customers use it as a weekly treatment. If your skin is sensitive or new to active treatments, start less frequently and monitor how your skin responds.

Is it a non-surgical face lift / neck-tightening alternative?

My Perfect Facial is a non-invasive skincare treatment designed to help skin look smoother, fresher and more refined. It should not be considered a medical or surgical alternative, but it can be part of a routine for a more lifted-looking cosmetic finish.

Can I use it with My Perfect Eyes?

Yes, My Perfect Facial and My Perfect Eyes can be used in the same overall routine. Use Facial as a treatment step, then apply your usual skincare. Apply My Perfect Eyes only when the under-eye area is clean, dry and free from oily residue.

My Perfect Foundation

What shades are available / how does the shade-detecting formula work?

My Perfect Foundation is available in Light, Medium and Dark. The formula is designed to blend with the look of your natural skin tone within the closest shade family, giving flexible coverage while helping the complexion appear smoother and more even.

Is it oil-free / good to wear over My Perfect Eyes?

My Perfect Foundation is designed to work well with My Perfect Eyes because it is suitable for use over the product when applied gently. Allow My Perfect Eyes to dry fully first, then use light pressure and avoid oil-based products around the area.

What's the best foundation for fine lines and wrinkles?

A lightweight, buildable foundation is often best for mature skin and fine lines because heavy formulas can settle. My Perfect Foundation is designed to blur the look of imperfections while giving a smooth, soft-focus finish without feeling overly heavy.

Is it suitable for mature or dry skin?

My Perfect Foundation is designed for a smooth, flattering finish and can suit mature skin. If your skin is dry, prep with suitable skincare first and apply in thin layers. This helps the foundation sit more evenly and comfortably.

My Perfect Serum

What does it do / what are the active ingredients?

My Perfect Serum is designed to support hydration, radiance and a smoother-looking complexion. Ingredient details can vary by market and batch, so check the product page or packaging for the current active ingredient list and directions.

When do I apply serum in my routine?

Apply serum after cleansing and before moisturiser. Use My Perfect Wash first, then apply a small amount of serum to clean skin. Follow with My Perfect Day Cream in the morning or Night Cream in the evening.

Can I use it with retinol or other actives?

Many skincare actives can be layered, but tolerance varies. If you use retinol, exfoliating acids or prescription skincare, introduce new products gradually and avoid overloading your skin. Patch test first and seek professional advice if you are unsure.

My Perfect Day / Night Cream

What's the difference between Day and Night?

Day Cream is designed for daytime comfort and hydration, while Night Cream is designed as a richer evening moisturiser to support skin while you sleep. Use each at the appropriate time after cleansing and serum.

Can I use both, and in what order?

Yes. Use Day Cream in the morning and Night Cream in the evening. The general order is cleanse, serum, then moisturiser. If using My Perfect Eyes, apply it only once skincare has absorbed and the under-eye area is clean and dry.

What actives are in them (collagen, peptides)?

The creams are formulated with skincare ingredients selected to support hydration and a smoother-looking complexion. For the most accurate list of actives, including collagen or peptides where applicable, refer to the current product page or packaging.

Are they suitable for sensitive skin?

Suitability depends on your individual skin. If you have sensitive skin, patch test first and introduce one product at a time. Stop use if irritation occurs and seek advice from a healthcare professional if you have ongoing concerns.

My Perfect Wash

Suitable for all skin types / daily use?

My Perfect Wash is designed as a gentle daily cleanser for most skin types. It helps remove daily impurities without leaving skin feeling stripped. If your skin is reactive, start once daily and patch test before regular use.

Does it remove makeup?

My Perfect Wash is designed to cleanse the skin and help remove makeup and impurities. For heavy, waterproof or long-wear makeup, you may prefer to remove makeup first, then cleanse with My Perfect Wash for a fresh base.

Why cleanse before My Perfect Eyes?

My Perfect Eyes performs best on clean, dry skin. Oil, moisturiser, sunscreen or makeup residue can interfere with the film that forms as it dries, which may affect the finish or cause a white cast.

My Perfect Sheet Mask

What does it do / how often to use?

My Perfect Sheet Mask is designed to give skin a hydration boost and leave it feeling refreshed. Use as an occasional treatment or as directed on the packaging, especially when skin feels dry, tired or in need of extra moisture.

What's in it (hyaluronic acid)?

My Perfect Sheet Mask includes hydrating ingredients such as hyaluronic acid to help skin feel plumper and more refreshed. Always check the current product packaging or product page for the full and most up-to-date ingredient list.

Safety

Are the products safe / suitable around the eyes?

Use each product only as directed. My Perfect Eyes is designed for the under-eye area, but avoid getting any product directly in the eyes. If irritation occurs, rinse carefully, stop use and seek advice if symptoms continue.

Can I use them while pregnant or breastfeeding?

If you are pregnant or breastfeeding, check the ingredient list and speak with your healthcare professional before introducing new skincare, especially active treatments. This is the safest approach because individual circumstances and sensitivities vary.

Any allergens — should I patch test?

Yes, patch testing is recommended, especially if you have sensitive skin, allergies or a history of reactions. Apply a small amount to a discreet area first and wait before using more broadly. Stop use if irritation develops.

Don’t see the answer you’re looking for?

Our Customer Care team can help with product, order and routine questions.

Email hello@theperfectcosmetics.co or use the chat feature on this website.